Privacy Policy

Effective Date: 2021-04-20

Function at Home Inc. ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who We Are

Function at Home Inc. is a provider of durable medical equipment located in London, Ontario, Canada. We offer equipment sales, rentals, service, and delivery of products services.

2. What Personal Information We Collect

We may collect the following personal information:
- Contact information (name, phone number, email address, mailing address)
- Billing and payment information (credit card or other payment data)
- Health-related details (if voluntarily provided to match equipment to needs)
- Purchase history
- Website usage data (IP address, browser type, pages visited)

3. How We Use Your Information

We use your information to:
- Process orders, deliveries, and service requests
- Communicate with you about your purchases
- Provide customer support
- Improve our services and website
- Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share it with:
- Service providers (e.g., payment processors, delivery partners)
- Healthcare professionals (only with your consent)
- Government or regulatory bodies where required by law

All third parties are required to protect your data in accordance with this policy.

5. Consent

By using our services or providing personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions.

6. Data Storage and Security

We store personal information in secure servers within Canada. We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access or disclosure.

7. Retention of Information

We retain personal information only as long as necessary for the purposes described or as required by law. After that, it will be securely deleted or anonymized.

8. Your Rights

You have the right to:
- Access your personal information
- Request corrections to inaccurate data
- Withdraw consent
- File a complaint with the Office of the Privacy Commissioner of Canada if your rights are violated

To exercise these rights, please contact us using the information below.

9. Cookies and Website Tracking

Our website may use cookies and tracking tools to enhance user experience and analyze usage patterns. You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies before providing any personal information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact:

Function at Home Inc.
617 CONSORTIUM COURT, LONDON ON

N6E 2S8

CANADA

226-663-1395

FUNCTIONATHOMEINC@GMAIL.COM